Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. However due to the impact of COVID in some locations shipping will be delayed by 2-7 days.

All sweets, snacks and special foods required 1 day preparation so that the orders will be delayed by 1 day. All pickles, Jelly, Powders, fryums and Gourmet grocery are usually in-stock will be dispatched on the same day.

Shipment confirmation and order tracking

We use multiple services based on your delivery location, once after our shipment has started you will receive emails and mobile notification about shipment tracking.

Customs, duties, and taxes

All custom duties and taxes should be paid by the customer. We do not take any responsibility for the same.

Damages

Any damages during the shipment is not our concern, however every shipment has been insured by the specified amount which customers can pay while check out and will be able to claim the insured amount. All damages should be reported with